TLDR; The people that work here are extremely genuine people. I will be recommending this shop to anyone I know when it comes to collision repair.
My car was scratched up several times, front left bumper. I went here to get quotes and explained that I needed to get this vehicle appraised since I was going to trade it. The damage, in my eyes, was bad. The man (I believe Brian, middle-aged, possibly Guyanese) tried explaining that the damage will cost the dealership $0 to polish and that I shouldn’t be worried. As I’m leaving, he calls me over and explains that he doesn’t want to give me an expensive quote to replace the front bumper and instead he’ll get someone to polish the bumper for free. In ten minutes, the bumper looks brand new. I then understood his point. He did it for free and he could have easily charged me hard-earned money, and a lot of it too.